A: The solution supports the use of Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. Please note that Microsoft Internet Explorer is not supported.
A: The mobile responsive format of the platform is best accessed on Computer and Tablet devices. As the STEPnotes™ Online solution matures, mobile Phone devices will also be tested.
A: No. Electronic Protected Health Information (ePHI) is not held by STEPnotes™. Users are 100% responsible for saving their completed intake and note forms in a secure location of their choosing.
A: Yes. Fields that support more than one value will allow you to choose multiple selections from their associated drop down lists. Multiple values will have an "x" included along with them, allowing them to be deleted and/or replaced as needed.
A: Yes. Certain drop down fields within each form allow for the entry of free text options, should users not find the selection they are looking for. This is done by simply clicking in the respective field, and typing the desired entry.
A: We recommend that you contact the STEPnotes™ team via email at firstname.lastname@example.org. We try to respond to questions within 24 hours.
A: Please contact the STEPnotes™ team via email at email@example.com. We try to respond to questions within 24 hours.